Whether you are a global publisher or a local independent, we offer a range of services to cater to your business needs. Take a look below to discover how we can help you.
Warehousing and Stock Management
We guarantee safe storage of publishers' stock. Stock movements are recorded on our sophisticated stock management system, allowing easy identification of a publisher's titles at any time. A full physical stock take is carried out once a year.
Order Processing and Fulfilment
Our Customer Service team processes all orders from trade and private customers and we have direct EDI trading partnerships with many key customers. Orders are quickly and carefully picked and packed, and all of our parcel and pallet carriers provide a full track and trace service. DPD offers an SMS text message or email service direct to the consumer advising them when their parcel will be delivered within a one-hour window, and includes an easy option to change dates or delivery times if required.
Over the years our credit control department has gained an excellent industry-wide reputation and the protection of our client publishers is one of our founding principles. All cash receipts are held separately from the company's own funds and are firmly protected by trust status until they are transferred to publishers. We are proud to be affiliated with Batch.co.uk, making the payment of invoices much easier. To visit the the Batch site click the button.
InfoSource, our online reporting system, allows publishers to access all the information they need to run their business efficiently at the click of a button. InfoSource provides real-time detailed information about sales, orders in progress, stock, backorders and cash.
DataSource is the data management service offered by BookSource. Discoverability of a publisher's titles is reliant entirely on accurate and timely data that is widely available.
DataSource gives BookSource publishers many benefits, such as a one-stop depository for all of their title information, online access to information to make changes or add key data and onward transmission of data to a number of key players in the industry in a variety of formats.
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