Booksellers


BookSource supplies booksellers and other retailers across the UK, Europe and the rest of the world with a fast, efficient and reliable service. 

Trade customers can quickly and easily set up an account with us, or they can pay for their order at the time of placing it. If you would like to set up a BookSource trade customer account please contact our Credit Control team for an application form.


Ordering

There are many ways to order from us, all of which are noted below.

Telephone: Monday-Friday, 9am-5pm
From UK: 0845 370 0067
From overseas: +44 141 642 9192
Fax: 0845 370 0068
Email:
Teleorder: SCBKSO
 

Payment Options

If you don’t have an account with us you can pay at the time of placing your order with a credit or debit card.  We accept all credit cards except American Express and Diners Club card.

If you are an account holder and you have a payment query, please contact our Credit Control team on 0845 370 0065 or .


InfoSource

All trade customers can request access to our online reporting system, InfoSource.  This invaluable tool allows customers to, at the click of a button any time of day, check availability of titles, track the progress of their orders, check what titles they have backordered and print off copy invoices and credit notes. If you are a trade customer but do not have a login to InfoSource, please contact with a note of your BookSource account number.


Delivery details

We use award-winning carrier DPD to deliver parcels throughout the UK and Europe.  Smaller orders are sent via Royal Mail and orders to Scottish Highlands and Islands are sent via Parcelforce.  We use DHL for overseas orders that are outwith Europe. Overseas customers should advise us if they have an arrangement with a UK shipper and we will send their orders to the shipper.


Returns

Some of our client publishers are signed up with Batch Returns, however not all are.  Please note that BookSource staff cannot authorise returns on behalf of a publisher, so if you would like to return some books please contact the publisher directly.  You can find their contact details via their website link on the Clients page of our website.
 

Queries

If you have any queries with regards to an order please contact us on 0845 370 0067 or send an email to .

If you have received a damaged book we will be more than happy to arrange a replacement order for you and will ask that you either return the book or the title page in order to receive a credit.  Please contact our Customer Service team on the above contact details.