Our Team

At BookSource, we have been able to develop a successful business through the hard work of an incredible team of highly experienced and dedicated people. Across all departments, our resourceful staff ensure that you receive the very best service.
 

 

Yvonne Craig - Customer Service Manager

Yvonne joined BookSource in February 2002 and has 23 years of customer service experience under her belt. Since joining the company Yvonne has undertaken roles as Customer Service Assistant and Warehouse Administrator, however for the last 3 years she has held the post of Customer Service Supervisor. She is responsible for the managing the daily workload within the team and ensuring that we exceed customers’ and clients’ needs. 

 

 

Leah Cullen - eBooks Administrator

Leah joined BookSource in 2010. Her background is in book selling and she spent over 9 years working for Borders where she specialised in sales and events. Her main responsibility at BookSource is managing the eBook Service.  Leah is also the company’s Green Champion. 

 

 

Karolina Kopec - Administrator

Karolina joined the company in 2007 and over the years has performed a number of functions. In 2010 she became a company Administrator and she is responsible for managing the company's own sales and purchase ledgers, payroll and HR, and also provides Davinder with administrative and operational support. 

 

 

Fergus McCann - PIMS Administrator

An experienced bookseller and trained actor, Fergus joined BookSource in 2010.  After three years in the Customer Service team he became PIMS administrator, drawing on his excellent communication skills and nearly eight years experience in the book trade.  As PIMS administrator, it is Fergus’s job to help increase sales for clients by helping them market their books and manage their information effectively. 

 

 

Sharon Simm - Client Services Administrator

Sharon joined BookSource in 2010. She spent 11 years working in Borders and was part of the Sales Management Team when it closed in 2009. Her main responsibilities at BookSource are to manage the title master files and to liaise with client publishers on day to day issues. 

 

 

David Warnock - Systems Manager

David has been with BookSource since its inception and has worked in the book trade since 1985. He was in charge of the warehouse up to 2007 and now manages all of BookSource’s IT systems.