Our Services

Warehousing and stock management

We guarantee safe storage of publishers' stock. Stock movements are recorded on our sophisticated stock management system, allowing easy identification of a publisher's titles at any time. A full physical stock take is carried out once a year.


Order processing and fulfilment

Our Customer Service team processes all orders from trade and private customers and we have direct EDI trading partnerships with many key customers. Orders are quickly and carefully picked and packed, and all of our parcel and pallet carriers provide a full track and trace service. DPD offers an SMS text message or email service direct to the consumer advising them when their parcel will be delivered within a one-hour window, and includes an easy option to change dates or delivery times if required.


Financial management

Over the years our credit control department has gained an excellent industry-wide reputation and the protection of our client publishers is one of our founding principles. All cash receipts are held separately from the company's own funds and are firmly protected by trust status until they are transferred to publishers. We are proud to be affiliated with Batch.co.uk, making the payment of invoices much easier.


InfoSource

InfoSource, our online reporting system, allows publishers to access all the information they need to run their business efficiently at the click of a button. InfoSource provides real-time detailed information about sales, orders in progress, stock, backorders and cash.

 

MyBookSource

MyBookSource.com is the online bookshop run by BookSource, providing private customers with books from our client publishers. MyBookSource offers an extra revenue stream for clients and reliable and secure shopping basket, that their customers can trust.


Print on Demand

In partnership with several reputable UK printers, we offer our client publishers the ability to print one book at a time to fulfil a particular order, or to replenish stock to an agreed level so a title is always available and ready to be despatched from our warehouse. PoD allows a publisher to maximise sales of backlist or specialist titles while keeping storage costs to an absolute minimum.